Terms and Conditions


Terms and Conditions


The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Use Of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Redpeppercases.com and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if redpeppercases.com believes that customer conduct violates applicable law or is harmful to the interests of Redpeppercases.com and its subsidiaries.

  • By using the website Redpeppercases.com You (The Customer) or (Website Visitor) Agree to follow the terms and conditions of our website.  Upon making a purchase you agree to the terms and conditions of our company and we hold the right to change these at any time without your knowledge.
  • Please read the Terms of Purchase carefully before completing your purchase
  • Consumer Agreement
  • 1. Acceptance The terms and conditions set out below, together with the general Terms and Conditions of Use for this web site (the “Site”), are the terms of purchase that apply to your online purchases of products from “Redpeppercases.com” through this Site
  • (the “Terms of Purchase”). Please read the Terms of Purchase carefully before purchasing a product from Redpeppercases.com through this Site.
  • By making a purchase, you are confirming that you have read the Terms of Purchase and that you agree to be bound by the Terms of Purchase. The Terms of Purchase are subject to change without notice, therefore you should always read the Terms of Purchase before making a purchase.
  • In the event of any conflict or inconsistency between the Terms of Purchase and any terms, rules, policies or guidelines posted elsewhere (and, to the extent applicable, all other terms and conditions made available to you (in any manner or form) in connection with any products or services purchased online on this Site), the Terms of Purchase shall be the governing terms.
  • Shipping & Delivery
  • All orders are in stock and will be shipped immediately.
  • At this time, Redpeppercases.com ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Redpeppercases.com ships merchandise to Canada and Mexico, and other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. It is the customers responsibility to handle any customs issues.  Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details. Some orders can take up to 90 days due to customs and other unforeseen issues.
  • Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Redpeppercases.com is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
  • Return Policy
  • We only have returns on items that were incorrect. Example "if you place an order and the item that is sent to you is incorrect, color, or phone size then you can exchange it for the correct item."
  • If the box is opened, then this voids your return.
  • Please mail or call to begin return process.
    • Buyer must note that there is a $15 restock and cleaning fee if the item is opened.
    • Redpeppercases.com reserves the right to change its payment procedures at any time without prior notice to you.
  • Order Processing Time
  • Orders take 2-3 business day to fully process depending on stock, from that point it is 5-7 business day shipping for the ordered item. The total can be up to 14 business days shipping time.
  • Cancellations
  • We do not have cancellations, once you order it will be processed and you will have to pay the restock fee. If the order is international the restock fee is higher at $50 this includes shipping and processing costs.
  • Refunds For Store Credit
  • We only offer refunds on factory broken, incorrect or damaged items. This means if your item arrives and it is damaged or broken in any way, we will give you an exchange. (THERE WILL BE NO REFUNDS ON SCREEN PROTECTORS) There will be no returns at all after 30 days.
  • Warranties
  • We do not have any warranty.
  • Legal Notice
  • All notices from Redpeppercases.com to you may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Redpeppercases.com shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at: 6416 15th St NE East Canton, OH 44730
    Delivery shall be deemed to have been made by you to Redpeppercases.com five (5) days after the date sent.
  • Copyright
  • All content appearing on this Web site is the property of: Redpeppercases.com
  • Many of our items are unbranded, or may come in different packaging, this should be ignored and is due to saving money to save you money.
  • Privacy Policy
  • This privacy policy discloses the privacy practices for Redpeppercases.com This privacy policy applies solely to information collected by this web site.
  • It will notify you of the following:
  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.Information Collection, Use, and Sharing
    We are the sole owners of the information collected on this site.
  • We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.We will use your information to respond to you, regarding the reason you contacted us.
  • We will not share any of your information period with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
  • Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
  • Your Access to and Control Over Information
    You may opt out of any future contacts from us at any time.
  • You can do the following at any time by contacting us via the email address or phone number given on our website: Redpeppercases.com
  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data. Security We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
  • Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
  • While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
  • The computers/servers in which we store personally identifiable information are kept in a secure environment.
  • Updates Our Privacy Policy may change from time to time and all updates will be posted on this page.
  • If you feel that we are not abiding by this privacy policy, you should contact us immediately.
  • ATTN All Customers, upon using this website you agree to our terms and conditions, which STATES that if you do a credit card or bank card dispute against our company, you agree that you will pay redpeppercases.com a $500 default fee. This fee will be based in civil court and will be filed against you(The Customer). Please notice you (The Customer) will be required to appear at Civil Court in the State of Ohio. If you do not appear then a default judgement will be filed against you for the amount of $500.
  • Buyers must note terms “may be updated by us from time to time without notice to you.”